Privacy Policy

1. Introduction

Meridian Counsel ("we", "us", "our") is committed to protecting the personal data of individuals who engage with our services, visit our website, or contact us through any channel. This Privacy Policy explains what personal information we collect, how we use it, and what rights you have in relation to it.

Our registered place of business is: 82 Soi Ekkamai 12, Khlong Tan Nuea, Watthana, Bangkok 10110, Thailand. For any privacy-related enquiries, contact us at privacy@meridiur.

2. Data We Collect

2.1 Information you provide directly

• Full name and job title or role
• Email address and telephone number
• Organisation name
• The content of messages sent through our contact form or by email

2.2 Information collected automatically

• IP address and browser type
• Pages visited and time spent on the site
• Referral source (how you arrived at our site)
• Cookie identifiers (see our Cookie Policy for details)

2.3 Legal basis for processing

We process personal data on the following legal bases under the Thailand Personal Data Protection Act B.E. 2562 (PDPA): your consent (where provided), the performance of or steps toward a contract with you, and our legitimate interests in operating and improving our services, where those interests are not overridden by your rights.

3. How We Use Your Data

• To respond to enquiries and assess whether an engagement is appropriate
• To conduct and administer advisory engagements
• To send administrative communications relating to your engagement
• To improve our website and understand how it is used (analytics)
• To comply with legal obligations and enforce our agreements

We do not use your personal data for unsolicited marketing. We do not sell, rent, or share your personal data with third parties for their own commercial purposes.

4. Data Sharing

We may share data with the following categories of third parties, only where necessary:

• Analytics providers — e.g. Google Analytics, for aggregated website usage data
• Cloud infrastructure providers — for secure data storage and email delivery
• Legal and professional advisors — where required for compliance purposes

All third-party processors are contractually bound to process data only on our instructions and to maintain appropriate security.

5. Data Retention

We retain personal data only for as long as necessary for the purposes described above. Enquiry data is typically retained for 12 months. Data relating to active or recent engagements is retained for up to 5 years following engagement close, or as required by applicable law. Website analytics data is retained in anonymised or aggregated form.

6. Data Protection Measures

• Encrypted connections (HTTPS) across all site communications
• Access controls limiting data access to authorised personnel
• Encrypted storage for client documents and correspondence
• Regular review of data handling practices
• In the event of a breach affecting your rights, we will notify you and the relevant authority as required by the PDPA

7. Cookies

We use cookies for analytics and to remember your preferences. You can manage your cookie preferences at any time through our Cookie Policy page or through your browser settings. Essential cookies are necessary for the site to function and cannot be disabled.

8. Your Rights

Under the Thailand PDPA, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your data, subject to legal obligations
• Right to data portability — to receive your data in a structured, commonly used format
• Right to object — to object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at privacy@meridiur. We will respond within 30 days. You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies directly.

10. Children's Privacy

Our services are directed at professionals and business leaders aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted data to us, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. We will post the revised version on this page with an updated date. For significant changes, we will notify active clients directly by email.

12. Contact

For any privacy-related questions or to exercise your rights:
Meridian Counsel
82 Soi Ekkamai 12, Khlong Tan Nuea, Watthana, Bangkok 10110
Email: privacy@meridiur
Phone: +66 2 394 6281